For its excellent guest satisfaction index, gross operating profit and improvement in its total sales, the Lagos Marriott Hotel, Ikeja has been announced as the best hotel in Sub-Sahara Africa for year 2022.
A statement issued in Lagos and made available to Maritime Bits stated that the award was conferred on the company by Marriott International at the just concluded 2023 General Managers Conference held in Abu Dhabi, United Arab Emirate (UAE).
The statement quoted the President and Chief Executive Officer (CEO), Marriott International, Anthony Capuano, saying that the Lagos Marriott Hotel Ikeja outperformed over 90 Marriott International hotels within the Sub-Saharan region in key performance indicators such as gross operating profit, guest satisfaction index and a total sales up by over 45 percent versus budget to be named the Hotel of the Year for 2022.
Continuing, the statement added that the hotel management has also achieved a 39 percent women inclusion in its leadership position, a feat that no other hotel in the region has achieved.
Apparently pleased with the award, the Chairman, Mac-Folly Hospitality, owners of the Lagos Marriott Hotel and a subsidiary of Sifax Group, Dr. Taiwo Afolabi, explained that the hotel has continued to weather the storm and achieve many firsts in just less than two years of operations despite the many challenges being faced by the company.
His words: “We are happy to have won this milestone award in less than two years of operation. We are high on making a difference in the hospitality space and this is why we decided to partner with Marriott brand as it identifies with our values. Our team is motivated to continue to deliver best value to all our customers on a daily basis and we make a pledge to continue to be a trailblazer in not just Sub-Sahara Africa but also a front liner in Africa.”
The Lagos Marriott Hotel Ikeja located in the heart of GRA, Ikeja sets a new standard as a 5-star conference hotel showcasing inspiring and contemporary décor within the capital of Nigeria’s commercial hub. The hotel is ideally suited for both business and leisure travellers to Lagos providing impeccable service worthy of the Marriott brand.